No ticket queues, no email chains. Just hop in Discord and ask.
Join the Discord
Click the button above and jump into the server. Head to the #support channel and describe what's going on — someone will get back to you.
Check the FAQ below
A lot of common questions are already answered below. Give it a quick scan first — there's a good chance your answer is already there.
Report a bug
Found something broken? Use the #bug-reports channel in Discord. Include your Windows version and what you were doing when it happened.
FAQ
Common questions
Quick answers to the things people ask most.
Auto-updates can sometimes fail. The easiest fix is to download the latest installer directly from the site — it will update your existing install cleanly. Always grab the latest version from our download page.
Yes. Externo collects no data, runs no background telemetry, and doesn't contact any external servers without your knowledge. If Windows Defender flags the installer, that's a false positive common with new unsigned apps — you can safely proceed.
No — that's the whole point. Externo is optimized specifically to use as little CPU and RAM as possible while idle so your game gets the resources it needs. It throttles background activity when you're not actively browsing.
Yes. You can import bookmarks via the browser settings. Export your bookmarks as an HTML file from Chrome or Edge, then import that file inside Externo's settings menu.
Try downloading and running the latest installer — it often fixes corrupted installs. If it still crashes, join our Discord and post in #bug-reports with your Windows version and any error message you see. We'll sort it out.
Yes, completely free. No trial period, no premium tier, no account required. Download it and use it — that's it.
Still stuck?
The community and the dev team are active in Discord. Come say hi.